Let’s Talk Frequently Asked Questions (FAQ)
What is Let’s Talk?
Let’s Talk provides an easy access to informal consultations at different locations around campus for undergraduate and graduate UPenn students. Any student can come in without an appointment during the times specified below. Let’s Talk is not a substitute for formal counseling or psychiatric care and does not constitute mental health treatment, but counselors will listen closely to your concerns and provide insight, support, help you explore solutions and suggestions for resources. No topic is off-limits but common concerns might include:
- Difficulty adjusting to school
- Academic concerns
- Concentration and attention difficulty
- Family & financial problems
- Relationship concerns
Who should visit Let’s Talk?
Any student could benefit from the Let’s Talk consultation, but it’s best fit for students who:
● Are not sure about seeking counseling or wonder what’s like to talk to a counselor;
● Have a specific problem and would like someone with whom to talk it through;
● Have a concern about a friend or family member and would like to have ideas about what to do; or
● Are not interested in ongoing counseling but would like to have the perspective of a counselor.
How is Let’s Talk different from the services at CAPS?
Let’s Talk is an informal 15-20 minute drop-in service where students can have a brief informal consultation with a counselor from time to time. Counselors at CAPS provide an ongoing individual or group counseling, which is usually a weekly or bi-weekly, 45-50-minute appointment. Let’s Talk takes place outside of the University Counseling Center (CAPS) where it is accessible and convenient to students.
What happens in a Let’s Talk session?
The Let’s Talk counselor will carefully listen to your concerns and will most likely ask you some brief questions to understand your goal for coming to Let’s Talk. Once your problems and goals are clear, depending upon your needs, the counselor will offer you suggestions for addressing the concern. You are welcome to return to Let’s talk at another time, but this decision is up to you, no follow up appointment is necessary.
In addition, if your let’s talk counselor assesses that you could benefit from a higher level of care, the Let’s Talk counselor will put every effort to help you identify appropriate resources at the university or surrounding communities.
Let’s Talk visits are Confidential. Are there any limits to Confidentiality?
Conversations with Let’s Talk counselors are confidential, with few exceptions: (1) when there is an imminent threat of harm to you or others; (2) a current abuse of a minor, an elderly person, or someone otherwise incapacitated is being abused; (3) or mandated by the court or judge, Let’s Talk counselors are required by law to report the information you shared.
I am currently seeing a therapist at CAPS, and I would like to talk to someone sooner than my next appointment. Can I go to Let’s Talk?
If your next appointment is not soon enough, it’s best to contact your counselor directly to see if they can see you sooner. Let’s Talk is not a substitute for traditional counseling or psychiatric care.
Questions about Let’s Talk?
Email: firstname.lastname@example.org or call 215-898-7021