~Thanksgiving ~

In observance of the Thanksgiving holiday CAPS will close at 2:00pm on Wednesday, November 25, 2020.

CAPS will be closed Thursday, November 26, 2020 through Saturday, November 28, 2020.

CAPS’ normal business hours will resume on Monday, November 30, 2020.

To speak with a clinician 24/7 call 215-898-7021 and follow the prompt. OR call the National Suicide Prevention Lifeline at 1-800-273-TALK (8255); this service can be reached from anywhere in the country and is available 365/24/7.

Have a happy and safe Thanksgiving!

~Message to Our Community~

Current events, within our Penn community and beyond, continue to change and impact our daily lives and our mental health. These current events include the COVID-19 pandemic, climate change, political discourse, financial concerns, and various forms of discrimination. We condemn oppression in every form and recognize the harmful and traumatic impact it has on the mental health of our students and the rest of our Penn community. CAPS is committed to creating an environment based on our values of multicultural, multi-disciplinary and inclusive practices focused on providing care to our diverse student body. Call CAPS if you need support, do not wait.

CAPS also has a small in person presence to address your needs. Remember to have your PennID number ready to make an appointment. Please call ahead on 215-898-7021 (press 2) if you wish to be evaluated for an in-person appointment.


Monday to Friday: 9:00AM – 5:00PM


If you would like to schedule an appointment, please call 215-898-7021 (press 2).

Monday to Thursday: 9:00AM – 6:00PM

Friday: 9:00AM – 5:00PM

Saturday: 10:00AM – 2:00PM

~Coping with Racial Trauma~

CAPS acknowledges the range of emotions that our Penn community is experiencing after the death of Walter Wallace Jr. We share your outrage, fear, despair, sadness and grief. We value the dignity and worth of every individual in our Penn family. We are particularly aware of the collective trauma facing our Black community. We encourage you to seek support from your loved ones, and campus resources. CAPS aims to be a safe and affirming space for you during this time.

Additional Resource: Coping With Racial Trauma

~Election Related Support~

The upcoming election can bring up feelings of excitement, joy, relief, fear, sadness, anger, dread, hopelessness, anxiety, and numbness. Here are some suggestions on how you can take care of yourself.

Additional Resource: Election Self-Care Worksheet

For International Students:

If you are currently abroad and are unable to call CAPS to schedule an appointment please email CAPS at caps@pobox.upenn.edu.

Remember: Someone is always available 24/7

Wherever you are, simply dial 215-898-7021 and press 1 to talk to a clinician 24 hours a day, 7 days a week.

~Staying healthy is our priority~

The most up to date information on University operations and guidance can be found here: https://fall-2020-planning.upenn.edu/

To continue to keep yourself healthy and well, follow these tips:

1.      Wear a facial covering at all times when you leave your residence.

2.      Please remember to maintain (6 feet) physical distance from others whenever possible.

3.      Stay home if you are feeling unwell. If you are not feeling better after 24 hours, seek medical guidance.

4.      Use good hand hygiene: Wash hands with soap and warm water for 20 seconds or use an alcohol-based hand sanitizer that contains at least 60% alcohol.

5.      Limit the spread of germs and illness: Cover your mouth and nose with a tissue when coughing or sneezing. If you don’t have a tissue, cough or sneeze into your sleeve or elbow. Avoid sharing food, drinks, utensils, cups, vapes/JUULs, etc.

6.   Seek support: If you are experiencing emotional distress due to health concerns seek remote support from campus resources such as CAPS and from your loved ones.

Please visit the Campus Health Disease Updates page for more details on coronaviruses.

~Your mental health and COVID-19~

Aetna is waiving copays for telehealth services through December 31st, thus allowing students to connect with network providers without additional charge. Please use the following link to access details of your Aetna coverage: https://shs.wellness.upenn.edu/psipinsurance/. For additional helpful resources to guide you during this unpredictable time, see our COVID-19 page.

~Let’s Talk is now virtual~

If you would like to connect with a Let’s Talk counselor, call 215-898-7021, press option 2, and let our front desk representative know that you would like to connect with the Let’s Talk counselor. They will ask you for your name, email, phone number and location. You may indicate a preference for phone or videoconferencing. See Let’s Talk Hours.

If you have an urgent matter, please call the CAPS main number – 215-898-7021.

Penn Student Resources