Student Health and Counseling: Counseling Services

Student Health and Counseling: Counseling Services

You may be experiencing a range of emotions as you adjust to new classes, make new friends, and for some, find your way around a new campus. As you navigate your time at Penn, we hope that you will make your mental health and well-being a priority. Our counseling services are part of Wellness at Penn, and we are here to support you throughout your Penn experience. We are committed to creating an affirming environment based on our values of multicultural, multi-disciplinary and inclusive practices, focused on providing care to our diverse student body.

Call us if you need support; do not wait.

~We Are Available for You~

24/7 Support:

Call 215-898-7021 and press 1 to talk to a clinician 24 hours a day, 7 days a week

Summer Office Hours:

Monday – Friday: 9:00 AM – 4:30 PM

Closed during evenings and weekends. 

*Students can drop-in and meet with a clinician during regular business hours*

*Our counseling services are located at 3624 Market Street, First Floor West. Please bring your Penn ID*

*All services are available via telehealth and in-person*

~Let’s Talk~

No appointment drop-in service on campus.

For hours and locations go to the  Let’s Talk page.

~Staying Healthy is Our Priority~

The University’s Public Health Guidance continues to evolve based on the COVID-19 data and positivity rates on campus, in our surrounding communities and across the region. We will continue to modify our guidance as we learn more about the effects of COVID-19 and its variants. The most up to date information on University operations and guidance can be found here:

To access in-person services at Student Counseling, please remember:

  • Masking is required indoors for all, even those who are fully vaccinated. You will be required to keep your mask on during your appointment.
  • A green PennOpen Pass is required for all, regardless of vaccination status. You will be asked to show your pass to the front desk staff when you enter our office.
  • Please come in 5 minutes before your scheduled appointment.
  • You will complete any paperwork on your computer or phone before meeting with a counselor. If you do not have a device to check-in, please ask the front desk staff for assistance.
  • Stay home if you are feeling unwell and ask for a video or phone appointment from your counselor.
  • Maintain (6 feet) physical distance from others whenever possible.
  • Use good hand hygiene: Wash hands with soap and warm water for 20 seconds or use an alcohol-based hand sanitizer that contains at least 60% alcohol.

~Coping With COVID-19~

~Wellness Resources~

Penn Student Resources