CAPS is still here to support you
Together apart: we remain a community during these challenging times. We can connect with you either via phone or video conference, as well as in person. If you have been receiving care through CAPS, your counselor will continue to communicate with you about your needs moving forward. If you are looking to initiate care, we remain committed to offering you free and confidential support as your need determines.
See updates in our COVID-19 page for important information about insurance benefits and other helpful resources
Temporary new hours and new location
While the CAPS office is temporarily closed, our clinicians are available through telehealth from 9:30 am to 4:30 pm Monday to Friday. We also have a clinical presence at Student Health from 9:30 am to 1:30 pm Monday to Friday. All students are encouraged to call in advance should you wish to be seen in person: dial 215-898-7021 and press 2 to speak to the Front Desk.
A clinician is always available by phone, 24 hours a day, 7 days a week by dialing 215-898-7021 and pressing 1.
Let’s Talk is now virtual
We continue to be available during the same hours, with the exception of evening hours on Tuesday and Thursday. If you would like to connect with a Let’s Talk counselor, call 215-898-7021, press option 2, and let our front desk representative know that you would like to connect with the Let’s Talk counselor. They will ask you for your name, email, phone number and location in order to connect you to our counselor. You may indicate a preference for phone or videoconferencing.
Remember: Someone is always available, 24/7
Wherever you are, simply dial 215-898-7021 and press 1 to to talk to a clinician 24 hours a day, 7 days a week.
Remember to have your PennID number ready in order to make an appointment.
The CAPS staff is mourning the loss of Dr. Gregory Eells, our Executive Director. Greg’s leadership and compassion for others has made a lasting impact on us all, across the Penn community and at counseling centers around the country. He was loved and respected by us and so many others who knew him. We come together in knowing that he is missed and that his life and contribution is meaningful.
Continue to seek us out if you need mental health care, lean on each other, and reach out to members of our Penn community if you need help. As we are here for each other, we are here for you.
REGULAR OFFICE HOURS:
MONDAY | FRIDAY 9:00AM – 5:00PM
TUESDAY | WEDNESDAY | THURSDAY 9:00AM – 7:00PM
SATURDAY 10AM – 3PM
Please bring your PennCard to show to the building guard on your way to our suite.